After-sales service
Professional pre-sales and after-sales guidance support!

Four major service advantages

Service is the core competitiveness of the rich packaging!

01.Years of industry experience, tens of millions of customer choice

02.Targeted design for users, according to the user's on-site product process packaging requirements, tailor-made product packaging equipment solutions for users

03.Factory direct sales, decentralized sales channels, let your interests greatly increase

04.Perfect service system, one-stop service, let you worry, rest assured

Service concept

Through our "consultant" service, we provide "safe, efficient and stable" service for enterprise users. Our rich service experience, perfect service system, more powerful technical design capabilities, efficient management mode and excellent and sophisticated team are the basis for us to provide users with high quality service commitments.。

Technical Support

Professional maintenance service team, sufficient spare parts inventory, standardized after-sales service operation process, perfect customer return visit management mechanism, mature and comprehensive service skills improvement training system, to provide customers with fast, timely response and intimate service。

Lifetime service

1、No matter before, during or after sale, zhongfu packaging has a 24-hour service hotline
2. the equipment is guaranteed for one year and maintained for life
starting from the date of purchase (subject to the official purchase date), the machine is guaranteed for one year free of charge. Four cities in the Pearl River Delta carry out on-site maintenance within working hours, and other areas outside the province carry out on-site maintenance within 24 hours
3. Zhongfu Packaging provides various forms of training and on-site installation services, and technical engineers pay regular return visits
4. Enjoy lifelong affordable parts supply
5. Zhongfu Packaging promises to provide lifelong technical support for users

Packaging and transportation

Packaging Details: The product is usually packaged with high-quality cardboard. Especially the customer's request is acceptable.
Delivery time: 7-20 days
(30 days for individual countries)

Customization process

We have always followed the quality policy of being responsible for every process, for every product, and for every 1 users, and serve users wholeheartedly.。

  • Online and offline communication

  • Customer demand confirmation

  • Tailored recommend or customized

  • Special vehicle transportation and distribution

  • Customer Acceptance

  • Comprehensive after-sales service